Rick Watson 10/10/25 Rick Watson 10/10/25

Bobby Morrison CRO Out at Shopify: Now The Dust Has Settled

Rick Watson 10/9/25 Rick Watson 10/9/25

Is OpenAI Building the Real Super-App?

Rick Watson 10/8/25 Rick Watson 10/8/25

Stripe Link Moving on Up

Rick Watson 10/7/25 Rick Watson 10/7/25

Process Re-Engineering Is a Key Skill in the Age of AI

Buying new tools isn't enough. Learn why process re-engineering is the hardest form of leadership, how to move beyond "try AI first," and why employee measurement is essential for transformative growth.

Rick Watson 10/1/25 Rick Watson 10/1/25

OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight

Rick Watson 9/30/25 Rick Watson 9/30/25

ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce

Rick Watson 9/24/25 Rick Watson 9/24/25

Ryder's Comprehensive eCommerce Study Contains a Few Must-Reads

Rick Watson 9/22/25 Rick Watson 9/22/25

What The Hell Will Happen At TikTok?

Debating TikTok's future? Discover why the app is here to stay, the real threat posed by competitors like Meta and Google, and the likely scenario for the ongoing negotiation over its US operations.

Rick Watson 9/16/25 Rick Watson 9/16/25

The LLM Answer Engines An Important Part of Everyone in Retail Retailer's Future

Rick Watson 9/15/25 Rick Watson 9/15/25

Shopify COO Kaz Exits Through The Open Door

Rick Watson 9/10/25 Rick Watson 9/10/25

Salesforce: DataCloud ascending, Commerce struggle bus

Rick Watson 9/6/25 Rick Watson 9/6/25

Salesforce CEO on the Future of SaaS and AI, and "Oh Shift!" -- A New Podcast

Rick Watson 9/4/25 Rick Watson 9/4/25

SaaS Sales Actually Harder Than it Looks, Especially in Enterprise

Rick Watson 9/3/25 Rick Watson 9/3/25

Amazon Still Stuck Muddling Through Day 2: Now What?

Rick Watson 9/2/25 Rick Watson 9/2/25

Shopify Betting Big on Design as Once and Future King in the Age of AI

Rick Watson 8/26/25 Rick Watson 8/26/25

Pattern Amazon Reseller S-1 Filing: I See Risks

Rick Watson 8/25/25 Rick Watson 8/25/25

Walmart Raises 2025 Sales Guidance: The Tale of Two P&Ls

Rick Watson 8/21/25 Rick Watson 8/21/25

Target Earnings: Like a Slow Moving Train Wreck

Target's latest earnings call reveals deep-seated issues. From a shackled marketplace to a CEO transition and aggressive analyst questions, discover why the company's strategy is failing to inspire confidence in 2025.

Rick Watson 8/20/25 Rick Watson 8/20/25

Best Buy Relaunches a Marketplace: Ad Revenue Is The Biggest Difference Now

Rick Watson 8/18/25 Rick Watson 8/18/25

Tapestry Q4 2025 Earnings Call Highlights Tariff Headwinds