The LLM Answer Engines An Important Part of Everyone in Retail Retailer's Future

AI

While there can be legitimate debate about whether or not we see a "headless" automted agentic buying scenario in our future, and how far off that is, and the magnitude of it... one thing is pretty much not able to be debated:

the primacy of Google as the "answer engine for everything" is being challenged in a fundamental way that has not happened in the last 25 years. The reason?

Consumer Behavior.

You can just feel it out there. I can even overhear basic conversations in the park where random families are talking about "asking chatgpt" about something.

With that said, I am proud to be an advisor for ReFiBuy.ai, Scot Wingo's latest startup in the agentic commerce space. I don't personally advise a lot of companies -- on purpose. Especially now as a new father, I have to be choosy with how I spend my time. When Scot approached me earlier this year about his new company, however, it was an easy decision. I got my start in software right out of school as a software engineer for Scot and Aris way back in the day.

and btw -- If you haven't checked out his retailgentic newsletter, I would bookmark that as well ;-)

What's new today? The launch of the ReFiBuy Commerce Intelligence Engine which ensures that your catalog is enriched, distributed, and monitored out in the LLMs that matter today.

This means they leave your catalog better than how they found it, not only the catalog itself (which you can feed back into other channels) but also on the engines themselves.

Exciting to see this major new milestone in their journey.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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