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eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
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eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
eCommerce Strategy Consultant - Rick Watson - RMW Commerce Consulting
How Can We Help?
Business Assessment
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Rethink Retail: Retail Therapy: Bed, Bath & Beyond with Rick Watson & Brandon Rael
Retail Kaylea Sepulvado 12/15/22 Retail Kaylea Sepulvado 12/15/22

Rethink Retail: Retail Therapy: Bed, Bath & Beyond with Rick Watson & Brandon Rael

Listen to the latest Retail Therapy episode, “Retail Therapy: Bed Bath & Beyond”, where Rick Watson & Brandon Rael discuss, you guessed it: Bed, Bath and Beyond.

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Loadstar: FedEx LTL consolidation service will make returning retail goods easier
Retail, Delivery Services Kaylea Sepulvado 12/14/22 Retail, Delivery Services Kaylea Sepulvado 12/14/22

Loadstar: FedEx LTL consolidation service will make returning retail goods easier

Soaring logistics costs, exacerbated by inflation, have forced merchants to reconsider their returns policy. Some, like fashion brand Gap, have cut their window for returns, while others, including Zara and Urban Outfitters, have begun to charge consumers a restocking or return fee.

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MarketScreener: 'Incredible challenges': Shopify president talks pandemic, stock plunge and layoffs
Rick Watson 12/13/22 Rick Watson 12/13/22

MarketScreener: 'Incredible challenges': Shopify president talks pandemic, stock plunge and layoffs

The Seattle e-commerce behemoth wields cheaper prices and same-day shipping to dominate, making Rick Watson believe “Shopify is never going to try to match Amazon parcel for parcel and speed for speed.”

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Retail Dive: Is Amazon done disrupting retail?
Kaylea Sepulvado 12/5/22 Kaylea Sepulvado 12/5/22

Retail Dive: Is Amazon done disrupting retail?

“It took them a long time, but Walmart is now basically copying Amazon’s playbook,” Rick Watson, founder and CEO of RMW Commerce Consulting, said by phone.

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The Loadstar: US 'annual shopping orgy' sees record sales as retailers heavily discount
Kaylea Sepulvado 11/30/22 Kaylea Sepulvado 11/30/22

The Loadstar: US 'annual shopping orgy' sees record sales as retailers heavily discount

The increase in sales came as no surprise to Rick Watson, founder and CEO of e-commerce consultant RMW Commerce Consulting. For certain items, such as TV sets, American consumers usually wait for this time of the year when discounts are most attractive, he pointed out.

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The Loadstar: E-commerce customers now prefer guaranteed delivery dates to speed
Kaylea Sepulvado 11/16/22 Kaylea Sepulvado 11/16/22

The Loadstar: E-commerce customers now prefer guaranteed delivery dates to speed

“This is more of a trend in retail, driven of course by Amazon. One of the things Amazon has learned over the years is that consumers dislike early delivery almost as much as late delivery,” said Rick Watson, founder and CEO of strategist RMW Commerce Consulting.

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Macro factors will weigh on Shopify results this week, tech watchers suggest
Kaylea Sepulvado 10/25/22 Kaylea Sepulvado 10/25/22

Macro factors will weigh on Shopify results this week, tech watchers suggest

Rick Watson, CEO and founder of RMW Commerce Consulting, wonders how much the first full quarter of Deliverr integration will weigh on the company's profitability and whether Shopify will announce a new vertically integrated logistics strategy to the broader market.

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Logistics Management: Report points to lower holiday season volumes for FedEx
Kaylea Sepulvado 10/10/22 Kaylea Sepulvado 10/10/22

Logistics Management: Report points to lower holiday season volumes for FedEx

Rick Watson, president of New York-based RMW Commerce Consulting, pulled no punches in assessing this situation.

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eCom Logistics Podcast: How Amazon And Shopify Are Shaping eCommerce with Rick Watson
Kaylea Sepulvado 9/19/22 Kaylea Sepulvado 9/19/22

eCom Logistics Podcast: How Amazon And Shopify Are Shaping eCommerce with Rick Watson

I was featured on the eCom Logistics Podcast, where I give an insider's look into CommerceHub's acquisition of ChannelAdvisor and share rich insights on Amazon's new service called Amazon Warehousing and Distribution (AWD).

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Supply Chain Therapy: How Your Supply Chain Can Create DTC Loyalty and Accelerate Growth
Kaylea Sepulvado 8/31/22 Kaylea Sepulvado 8/31/22

Supply Chain Therapy: How Your Supply Chain Can Create DTC Loyalty and Accelerate Growth

On an episode of Supply Chain Therapy, Rick discusses creating a DTC channel that ensures customer loyalty, the importance of accurate forecasting, and why cross functional teams are so crucial for the success of eCommerce businesses.

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Supply Chain Dive: Google harnesses Maps data as it enters last mile market
Kaylea Sepulvado 6/8/22 Kaylea Sepulvado 6/8/22

Supply Chain Dive: Google harnesses Maps data as it enters last mile market

Map quality and data ownership could be key advantages in the last mile space going forward. Customers for Google’s last mile offerings are likely to only help the company improve its own mapping accuracy further, said Rick Watson, founder and CEO of RMW Commerce Consulting, in a LinkedIn post.

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Digital Commerce 360: Google takes yet another run at ecommerce — and Amazon
Kaylea Sepulvado 5/25/22 Kaylea Sepulvado 5/25/22

Digital Commerce 360: Google takes yet another run at ecommerce — and Amazon

“For the past 15 years, Google has been trying to figure out commerce,” said Rick Watson, the head of RMW Commerce Consulting. “And they’ve never really executed.”

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Modern Dropship: Modern Retail Strategies: A Conversation with Rick Watson
Retail Robin Mendiola 3/9/22 Retail Robin Mendiola 3/9/22

Modern Dropship: Modern Retail Strategies: A Conversation with Rick Watson

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Retail Innovation: 10 Retail Influencers You Need To Start Following
Kaylea Sepulvado 3/4/22 Kaylea Sepulvado 3/4/22

Retail Innovation: 10 Retail Influencers You Need To Start Following

Through a combination of candor, business acumen, strategy and commerce technology expertise, Rick Watson helps companies quickly see and eliminate their roadblocks to growth.

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Navigating Delivery Disruption: 3 Questions Retailers Need to Answer
Retail Rick Watson 3/3/22 Retail Rick Watson 3/3/22

Navigating Delivery Disruption: 3 Questions Retailers Need to Answer

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2022 Parcel Express Roundtable: Challenges persist
Supply Chain Rick Watson 3/3/22 Supply Chain Rick Watson 3/3/22

2022 Parcel Express Roundtable: Challenges persist

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Convictional Announces $40 Mn Series B Funding Led By YC Continuity
Retail Rick Watson 2/18/22 Retail Rick Watson 2/18/22

Convictional Announces $40 Mn Series B Funding Led By YC Continuity

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Meta Is Now Calling Out Google Over Apple's App Privacy Rules
eCommerce Rick Watson 2/10/22 eCommerce Rick Watson 2/10/22

Meta Is Now Calling Out Google Over Apple's App Privacy Rules

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Is Shopify Serious About Fulfillment?
Supply Chain, Retail, Delivery Services Kaylea Sepulvado 2/8/22 Supply Chain, Retail, Delivery Services Kaylea Sepulvado 2/8/22

Is Shopify Serious About Fulfillment?

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Medium: Rick Watson Of RMW Commerce Consulting On The Future Of Retail
Retail Robin Mendiola 2/4/22 Retail Robin Mendiola 2/4/22

Medium: Rick Watson Of RMW Commerce Consulting On The Future Of Retail

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