Consulting Rick Watson Consulting Rick Watson

Personalization Is Overrated: Won't Save Your Business

Amidst the hype surrounding 'personalization' in business, it's time to reconsider its true impact. Contrary to popular belief, shared experiences and compelling offers often trump personalized marketing tactics. In this article, we delve into why business fundamentals like inventory management and offer quality matter more than ever in today's retail and eCommerce landscape.

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Consulting Rick Watson Consulting Rick Watson

No One Truly Wants to Hire a Consultant And 8 Other Laws of Strategy Consulting

Uncover the fundamental laws that govern the realm of strategy consulting. Explore how trust, client options, problem-solving, and marketing play pivotal roles. Delve into insights about when and how to bring up critical issues, billing practices, and the essence of being a trusted advisor. Understand the nuanced dynamics of the consulting world through these nine laws.

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