ServiceNow to Boost CRM Offering With Acquisition of Logik.ai’s CPQ Solution

PlatformsSaaS
Written By Rick Watson

Logik.ai is an AI-powered, composable Configure, Price, Quote (CPQ) platform that aims to streamline the selling process for businesses, especially those with complex products or services.

ServiceNow is a cloud-based platform-as-a-service (PaaS) provider that helps organizations automate workflows, improve efficiency, and enhance customer experiences.

ServiceNow has announced its acquisition of Logik.ai, a composable configure, price, and quote (CPQ) platform, for an undisclosed amount. This is ServiceNow's third acquisition in a matter of weeks, which showcases its intent to be the AI enterprise solution. The acquisition will boost ServiceNow’s growing CRM footprint and also bolster its Industry Workflows business. It continues the company's transformation from an IT service management platform to an end-to-end enterprise platform that touches various aspects of work.

Business Wire: ServiceNow to Boost CRM Offering With Acquisition of Logik.ai’s Best-in-class, AI-powered CPQ Solution

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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