Palantir/Bolt Partnership: "Self-Learning Checkout" - Fancy Words, Many Yawns

Bolt and Palantir have partnered. OK so we have a self-learning checkout. What does it learn how to do?

* Personalized flows.

(Like put the shipping address before the billing address instead of the opposite? How personalized? How many flows are there in a 1-page checkout?)

* Prioritized payment methods.

(If you used the payment method last time, it will put that payment method on top? Is that self-learning or just a preference?)

* Remembering prior selections.

(Saving things in a database is now "self-learning".)

* Surfacing relevant information at just the right time.

(Are there press releases that ever mention surfacing information at the wrong time?)

* Palantir will now be embedded into Bolt's SuperApp of crypto and cash.

(Uh-huh. Which is different than Block and Paypal how?)

* Univeral Shopper Network of ... 80 million global users.

(As opposed to 434 million from Paypal and 150 million on Shop Pay)

I won't get into the Breslow situation here, just the announcement non-announcement is enough to make one pause.

What's Palantir doing at all is a better question? Palantir being used by Bolt implies that Bolt is paying them. Unless Bolt is paying them in your data which is so valuable to Palantir that Bolt is using this to recover its valuation.

I would love to see those terms of service.

Why not just partner with Paypal unless Bolt severely undercut their price? Or PayPal was not willing to do things with its user data that Bolt is.

It does make one wonder if this is just the start of a Bolt reputation rehabilitation tour.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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