BigCommerce Q3 2022 Earnings Last Week Show Big Losses

BigCommerce Q3 2022 Earnings Last Week Show Big Losses

It appears to me that SaaS companies have much belt-tightening to do.

Shopify moved from flat to negative 25% net operating margin with their latest quarter. Just to give you some comparison.

This post is about BigCommerce, however. The below figures are based on the same quarter a year ago:

* BigCommerce grew revenue by 22% year over year.

(Their revenue is not dependent on GMV)

Subscription revenue is up 26%. Shopify's subscription revenue is growing approximately 12% y/y at the moment. Now on a much larger base!

Shopify subscription revenue is ~9x BigCommerce.

* Their cost of revenue grew 41% y/y. Expense lines grew to:

- sales and marketing grew 31%

- R&D grew 35%

- G&A grew 42%

Yes, Shopify had large expense growth, but BigCommerce was already historically hovered where Shopify is now -- near -22%.

With these new expense gains, Bigcommerce is now at -42% net operating margin, which is just a tremendous number in this environment for a SaaS company not growing over 30% y/y.

So what does it mean?

1 - Shopify and BigCommerce need to either find a large source of margin dollars (think on the order of Amazon's ad business), or you will likely see significant price increases over the next year.

I would be shocked to see both BigCommerce and Shopify NOT raise prices by 30%+. When was the last time these platforms truly raised prices a significant amount?

I suspect this is being planned.

2 - Shopify is in a different place than BigCommerce since they have already (recently) demonstrated net operating margin potential. I expect a price hike plus a restructure could get them back to more normal numbers, where that might be -5% net operating margins, for instance.

3 - BigCommerce, I think, has other challenges.

- While subscription revenue is growing faster than Shopify, total revenue is growing slower.

Ultimately this means the company is under-monetized.

Witness, Shopify revenue is about 18x BigCommerce this quarter.

However, Shopify's profit dollars are 37x BigCommerce.

Since BigCommerce subscription growth is healthy, this is one of the reasons I predict prices will go up.

I also think BigCommerce could be a significant take-private opportunity, similar to what happened recently with Avalara (who was also growing similarly but also -25% net operating margin).

I do not see why BigCommerce needs to be a public company in these markets, and I would not be surprised if private equity sees the same thing.

Rick Watson

Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Most recently, in partnership with WHP Global, Rick was a critical resource in architecting the WHP+ platform, a new turnkey direct to consumer digital e-commerce platform that powers AnneKlein.com and JosephAbboud.com.

Watson also hosts a weekly podcast, Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest players.

In the past year alone, Rick has spoken at many in-person and virtual events as well as podcasts on topics ranging from retail/ecom to supply chain/logistics and even digital grocery including CommerceNext IRL, ASCM Connect, and Retail Innovation Conference.

https://www.rmwcommerce.com/
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